Posted by: jspeer1130 | June 26, 2010

Frontier Airlines (My Review)

Recently I had the opportunity to travel to Las Vegas. As they have received good reviews from friends and family and they offered flights that all flew in the general direction of the destinition instead of criss crossing the country we chose to fly Frontier Airlines.

From the beginning we knew it was going to be an interesting trip when our departure flight leaving home was delayed for over 2 hours. Arriving at KCAK with this information we were informed by the Frontier Airlines check in staff that we would indeed most likely miss our connecting flight in Denver and have to spend the night in the airport. When we asked for more information they informed us that our best bet would be to get on the plane and let the people in Denver deal with the situation. I would not mind this sort of remark if they had apologized or let us know that they did not have any additional information. Fortunately when we arrived in Denver the connecting flight was also running behind schedule due to some heavy storms in the mideast. On both flights on the way to LAS we received free television as an apology for the delay in getting us to our destination 2 hours later than planned.

On the way back to Ohio the flights were both on or close to schedule and the trip was non-eventful.

Overall this was a pleasant experience and I would definately fly Frontier Airlines again tomorrow if I had the opportunity to be traveling once again. What did I expect the staff on our first departure flight to do about the situation? I guess it would have been nice if they had a definitive answer as to if we were going to be getting stuck in the Denver airport for the night. Since we were at the akron canton airport it would have made more sense to stay there until morning and come home and sleep in our own beds instead of sleeping in the airport. Fortunately though we never did have to find out what spending the night in KDEN is really like.

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